Politique de remboursement
LOODIFY REFUND POLICY
AT [Loodify], WE STRIVE TO PROVIDE THE BEST SHOPPING EXPERIENCE POSSIBLE. IF YOU ARE NOT ENTIRELY SATISFIED WITH YOUR
PURCHASE, WE’RE HERE TO HELP. PLEASE READ OUR REFUND AND RETURN POLICY CAREFULLY.
1. REFUND ELIGIBILITY
TIMEFRAME: REFUND REQUESTS MUST BE MADE WITHIN [10] DAYS OF DELIVERY.
PROOF: YOU MUST PROVIDE PROOF OF REFUND TO THE CUSTOMER AND EVIDENCE OF THE ISSUE (PHOTOS OR VIDEOS).
PRODUCTS ELIGIBLE: REFUNDS ARE AVAILABLE FOR DAMAGED, DEFECTIVE, OR INCORRECT ITEMS. SAMPLE ORDERS ARE NOT ELIGIBLE FOR REFUNDS.
2. DAMAGED OR DEFECTIVE PRODUCTS
IF YOU RECEIVE A DAMAGED OR DEFECTIVE PRODUCT, PLEASE SUBMIT A HIGH-QUALITY IMAGE OR VIDEO OF THE DAMAGE WITHIN [10] DAYS OF
DELIVERY.TO THIS EMAIL [ loodify24@gmail.com
UPON VERIFICATION OF THE DAMAGE, WE WILL ISSUE A REPLACEMENT
3. LOST OR STOLEN PACKAGES
IF A PACKAGE IS LOST IN TRANSIT OR REPORTED AS STOLEN, YOU MAY CHOOSE BETWEEN A REFUND OR A REPLACEMENT.
PLEASE REPORT SUCH ISSUES WITHIN [10] DAYS OF THE EXPECTED DELIVERY DATE.
4. RETURNS
RETURNS ARE GENERALLY NOT REQUIRED DUE TO THE HIGH COST OF INTERNATIONAL SHIPPING.
IF A RETURN IS NECESSARY, THE CUSTOMER MAY BE INSTRUCTED TO DISPOSE OF OR KEEP THE PRODUCT AT THEIR DISCRETION.
5. PROCESS FOR REFUNDS AND REPLACEMENTS
1. REPORT THE ISSUE:
CONTACT OUR CUSTOMER SERVICE AT [loodify24@gmail.com] WITHIN [10] DAYS OF RECEIVING YOUR ORDER.
PROVIDE A DETAILED DESCRIPTION OF THE ISSUE ALONG WITH PHOTOGRAPHIC OR VIDEO EVIDENCE.
2. REVIEW AND APPROVAL:
WE WILL REVIEW YOUR REQUEST AND THE PROVIDED EVIDENCE.
IF APPROVED, WE WILL NOTIFY YOU AND PROCEED WITH THE REFUND OR REPLACEMENT.
3. PROCESSING TIME:
REFUNDS WILL BE PROCESSED AND CREDITED BACK TO YOUR ORIGINAL PAYMENT METHOD WITHIN [10] BUSINESS DAYS.
REPLACEMENTS WILL BE DISPATCHED AND YOU WILL RECEIVE A NEW TRACKING NUMBER